Our PCQI Management Team
What is a PCQI?
PCQI" stands for "Preventive Controls Qualified Individual." It is a term associated with the Food Safety Modernization Act (FSMA), which was signed into law in the United States in 2011.
The FSMA aims to ensure the safety of the U.S. food supply by shifting the focus from responding to contamination to preventing it.
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The Preventive Controls Rule is one of the main components of FSMA and applies to food facilities that manufacture, process, pack, or hold human and animal food. To comply with this rule, these facilities must have a designated "Preventive Controls Qualified Individual" (PCQI) on staff.
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All of the Global Import Agent team are fully qualified PCQI's, that why we are ideally placed to help you export your products to the US.
Meet The Team
James Flynn
CEO & Founder
James is a food safety consultant and software technologist with almost 30 years experience. He is the business owner and the architect behind 3iVerify. James is also a qualified PCQI (Preventive Controls Qualified Individual) and manages the direction of our Company and team.
Sue Swinbourne
Technical Services Director
Sue heads up our Technical Services operations. With more than 24 years experience as a food industry technical manager and more than 5 years spent in food sector cloud solutions she has a wealth of experience in helping customers understand what our solution can deliver for them. Sue is embedded in the technical team at Primority and helps direct the solution towards meeting customer needs.
Surjeet Singh Bisht
Chief Technical Officer
Surjeet is Primority's technical lead on the development of our solution and has responsibility for managing our development team. With more than 10 years cloud and web technology experience, Surjeet is core to ensuring our platform is developed on an ongoing basis and that it is maintained and devliers value to our customers.
Fabrizzio (Fab) Vasquez
US Head of Sales & Operations
Fab is responsible for customer onboarding, assisting clients with FDA compliance services and running the US sales and operations. With many years experience in FDA food safety compliance in the produce industry, Fab has helped hundreds of firms with their compliance needs and is well placed to deliver on Primority's objectives in the US market.
Ryan Flynn
Operations Manager
Ryan is a business graduate and a qualified PCQI. He is responsible for business development and marketing activities, customer qualification and processes in both our Primority and Global Import Agent business. Ryan makes sure you talk to the right people and co-ordinates job execution.
Lucas Karpinski
Reliability Engineer
Lucas is our key man for all things data gathering and processing for our AI Scan solution and contributes to a wide range of dev tasks in the business. He also gets involved in graphic design and making everything he does perfect.
Adam Bourne
Senior AI Developer
Adam is one of our senior develops in the field of AI with a specialism the HACCP based food safety module of 3iVerify and a deep understanding of AI and how it can be used for the practical benefit of our customers. He ensures that our AI tools are always evolving and ensures that our HACCP, VACCP and TACCP solution performs and delivers for customers.
Carlos Ortiz
US Lead Consultant
Carlos is a former FDA Inspector and qualified PCQI with 20 years’ experience of FDA compliance and has conducted hundreds of FDA Inspections on domestic and foreign facilities. He is a qualified PCQI and a highly experience FDA regulatory consultant.
Steven Castro
US FDA Regulatory Consultant
Steven is responsible for assisting clients with FDA compliance services and helps ensure they are connected to the correct services they need assistance with. An experienced technical consultant, Steven has more than 15 years in customer solutions in technology and the produce sector.
Sapna Pant
Technical Support Consultant
Sapna is the 'Swiss army knife' of Primority and gets involved in many different projects, large and small. With a deep understanding of our solution Sapna ensures that we continue to deliver for customers no matter if they are new customers or have been with us for years.
Andy Kerridge
UK Lead Consultant
A senior food safety consultant with decades of experience in auditing, food safety, food fraud and quality management. He was previously Senior Quality Director at Burger King and consultant for PepsiCo. Andy is a qualified PCQI and a highly experienced food safety compliance consultant.
Rachna Tiwari
Junior Developer
Rachna is responsible for developing and supporting our 3iVerify solution in addition to numerous other developments in dashboards and a myriad of other tasks. She has been instrumental in helping Primority scale its support operation and drive customer communication processes to ensure that Primority delivers on its customer service objectives.